Student Lab Assistant | Westchester

DIVISION: Instructional Technology Academic Computing (ITAC). ITAC is a division of IT and manages the Computer Teaching Labs and the Public Computer Labs on all three campuses. 

POSITION: Student Lab Assistant (OPEN FOR WESTCHESTER ONLY)

SUPERVISOR: Robert Blanchette

QUALIFICATIONS

  • All students assigned to work at the Computer Teaching Labs are required to have knowledge of Windows and OSX
  • Computer Lab Assistants must be registered Fordham students in good academic standing during the semester of their appointment
  • Students are required to use Fordham University email system for all work related communication

RESPONSIBILITIES

  • Daily checks to ensure that all computing equipment is fully operational at all times
  • Ensure that there is NO eating or drinking in the Labs
  • Ensure that all software programs and applications (in particular, the University's standardized software programs and applications) are available and operational
  • Assist public computing users who request help in using either hardware or software installed on the Center's computers
  • Provide informational assistance to queries about other IT services, especially ITAC's
  • Distribute users' print jobs
  • Ensure printer supplies (paper, toner, etc.) are in stock
  • Other tasks as assigned by the Lab supervisor

TECHNICAL KNOWLEDGE

  • Must have basic working knowledge of the Pharos print system
  • Must have basic working knowledge of the products such as Blackboard and Office 2010

COMPENSATION: $16.00 per hour

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