Desktop Phones

For Faculty, Staff

Overview

University offices and conferences feature Cisco Internet Protocol (IP) telephones. Internet protocol means the phones use the Internet to make a connection. 

Cisco Phone

Cisco Teleconference Speaker

  • All campus extensions are five digits.

    Rose Hill campus extensions begin with 1. Example: 15678

    Lincoln Center campus extensions begin with 2. Example: 26578

    Westchester campus extensions begin with 3. Example: 37568

     

  • Local and Long Distance
    Dial 9 + 1 + area code + telephone number

    International
    Dial 9 + 011 + country code + telephone number
    To set up international calling, contact IT Service Desk with a budget code for chargeback purposes.

  • Students should contact the  Residential Life office for their campus to request phone service in their dorm room.

    Phone service includes

    • Incoming calls and toll-free dialing
    • 5-digit intercampus calling
    • Voicemail
    • 911 calls (9 + 911)
  • Voicemails are sent to your Fordham Gmail as an attached .mp3 file. Click on the file and listen to your message, directly from your email. If you can't hear anything, check that the sound for your device is turned on and that the volume is up.

    To opt-out of this service, contact IT Service Desk.

     

  • Extension Mobility allows users to temporarily access their Cisco Unified IP phone configuration, such as line appearances, services, and speed dials from other Cisco Unified IP phones. This feature is great if you work in different offices and need to access your primary phone line from another University phone.

    To access this service, submit a service request by logging into the Portal at fordham.edu > My Pages > Tech Help or contact the IT Service Desk.

    Extension Mobility - User Guide
    Extension Mobility Video

  • Mobile Connect enables users to: 

    • Answer incoming calls on a desktop phone or cell phone

    • Pick up in-progress calls on a desktop phone or cell phone without losing connection

    • Originate University calls from a cell phone

    To access this service, submit a service request by logging into the Portal at fordham.edu > My Pages > Tech Help or contact IT Service Desk.

    Mobile Connect - User Guide

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