Extension Mobility User Guide

Overview

In your role here at Fordham, do you find yourself working from multiple locations? Or maybe you share a desk and phone with a colleague? Wouldn’t it be nice if you could have your office phone number move around with you? With Extension Mobility, you can!  

You can sign into any Cisco 8851 phone in the Fordham University network and have it act the same as your office phone with Extension Mobility (EM). After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. 

Sign in to Your Extension on any Cisco 8851 Desk Phone

1. On the Cisco 8851 phone, press the applications button (gear icon)
2. Using the navigation buttons, select ExtensionMobility from the applications list
   1. There are usually a few ExtensionMobility applications on the list. You may select any.
3. Enter your UserID and PIN
   1. UserID: 1+your extension (i.e. 1 + the last four digits of your desk phone number)
   2. Default PIN: 561234*
4. Click Submit
5. You are now signed in to your extension on the phone

If you share a desk, always remember to log out at the end of the workday. This ensures a successful login for the next person using the phone.

Sign out of Your Extension  

1. On the Cisco 8851 Phone, press the applications button (gear icon)
2. Using the navigation button, select ExtensionMobility from the applications list
3. Press Yes to sign out

Everyone is assigned the same default pin (561234). Change your pin for additional security: 

1. On the Cisco 8851 Phone, press the applications button (gear icon)
2. Using the navigation button, select ExtensionMobility from the applications list
3. Select Set PIN button
4. Enter your Current PIN and new PIN
5. Confirm your new PIN then press Change