VPN Windows Setup

For Faculty, Staff

Overview

Set up and install Ivanti Secure Access (formerly Pulse Secure), which enables you to connect and disconnect to Fordham University's virtual private network (VPN). Use the Ivanti Secure Access Client to add a connection to the systems and software you need to access.   

Get Connected

First-time users: Download the Ivanti Secure Access Client and configure it to your VPN connection. Ivanti Secure Access can be used on all your devices, but only one may connect simultaneously. Your device must have an antivirus installed (and a firewall enabled on Windows computers) to access the VPN. The Office of Information Technology provides antivirus protection to University-issued devices. 

• Video: Using Ivanti Secure Access (formerly Pulse Secure) for Windows
  • Although the video references Pulse Secure, the steps are the same for Ivanti Secure Access
  • For the server URL indicated in the video, enter either https://vpn.fordham.edu OR https://vpn.fordham.edu/plus OR your specific department.
  • Consult Fordham's Pulse Secure Connections list for access to systems and applications assigned to you.

Download and Install the Ivanti Secure Access Client on a Windows PC

1. Retrieve the Windows Installer
2. Click on the Download button
3. Once downloaded, double-click the installer
4. The Ivanti Secure Access Client Setup box will appear
5. Click Next
6. Click Install
7. If prompted to allow the following program to install, click Yes
8. Click Finish to complete the installation

Ivanti Secure Access should now be installed; follow the steps below to open and add connections.

Configure Ivanti Secure Access Client

1. In the Windows Taskbar, search for Ivanti Secure Access Client
2. Click on Ivanti Secure Access Client
3. Click the + sign to Add a Connection
4. In the Add Connection pop-up:
   • Keep the default ‘Type’ settings Policy Secure (UAC) or Connect Secure (VPN)
   • Name the connection, for example, 'Fordham VPN'
   • Add the server URL for the connection, for example, https://vpn.fordham.edu/plus
   • Click the Add button to return to the Connections area
5. Repeat step 4 to add additional VPN connections if needed

Connect and Disconnect to the VPN

1. Open the Ivanti Secure Access Client application on your computer
2. Choose the Connection desired and select Connect
3. Enter your Fordham username and password and click on Connect
4. You will be asked to enter a secondary password at the next prompt. Enter the word push and click on Connect
   • This will send you a DUO notification to your device for verification. Once you approve, it will proceed with establishing your VPN connection.
5. To disconnect, repeat steps 1 and 2, but choose Connection and select Disconnect
6. The user will need to reconnect every time the computer is restarted