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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunitiesfor growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!Position Summary:Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Potential Career Path from this position:Essential Job Functions:• Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.• Greet any customers or potential patients while in the front area or near the clinic.• Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.• Answer questions, following HIPAA guidelines while in the front area.• Utilize the Patient Care Technician PERK system.• Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.• Copy government issued identification for all patients.• Copy insurance card if the patient selects for insurance to be filed.• Escort the patient to the exam room and determine the patient's chief complaint.• Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).• Complete the registration process, placing the patient under the respective appointment book for the provider on duty.• Scanning all appropriate documents, alert the provider if they need to complete the scanning.• Collect payments and log in the EMR.• Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.• Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *• Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.• Answer phones, responds to questions, and return calls as necessary.• Participate in off site events as needed.• Participate in monthly screening events. Prepare supplies for event, registering patients, etc.• Put together weekly order for supplies for provider's approval.• Prepare packages and mail for shipping.• Travel to designated clinics within a specified geographic area.• Must be able to perform the essential functions of this position with or without reasonable accommodation.* Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.Minimum Position Qualifications:• Basic computer skills• Excellent customer service, organizational, and task-management skills• Ability to work cooperatively in a team-based environment• Ability to travel independently as needed.• Basic math skills

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunitiesfor growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!Position Summary:Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Potential Career Path from this position:Essential Job Functions:• Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.• Greet any customers or potential patients while in the front area or near the clinic.• Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.• Answer questions, following HIPAA guidelines while in the front area.• Utilize the Patient Care Technician PERK system.• Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.• Copy government issued identification for all patients.• Copy insurance card if the patient selects for insurance to be filed.• Escort the patient to the exam room and determine the patient's chief complaint.• Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).• Complete the registration process, placing the patient under the respective appointment book for the provider on duty.• Scanning all appropriate documents, alert the provider if they need to complete the scanning.• Collect payments and log in the EMR.• Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.• Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *• Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.• Answer phones, responds to questions, and return calls as necessary.• Participate in off site events as needed.• Participate in monthly screening events. Prepare supplies for event, registering patients, etc.• Put together weekly order for supplies for provider's approval.• Prepare packages and mail for shipping.• Travel to designated clinics within a specified geographic area.• Must be able to perform the essential functions of this position with or without reasonable accommodation.* Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.Minimum Position Qualifications:• Basic computer skills• Excellent customer service, organizational, and task-management skills• Ability to work cooperatively in a team-based environment• Ability to travel independently as needed.• Basic math skills

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COMPANY DESCRIPTION:From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!DESCRIPTION/RESPONSIBILITIES:Be part of a team of pharmacists and pharmacy technicians working in a highly automated distribution center pharmacy that supports the Kroger store pharmacies. Includes preparing orders for pharmacist review, packaging, shipping, and inventory control. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Perform all tasks with accuracy- Complete automation canister product replenishments- Unpack and sort incoming deliveries of product- Prepare totes for store delivery- Sort orders for store delivery- Pack individual orders for shipment- Prepare orders for pharmacist review using manual and automated processes- Perform tasks associated with General Production- Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum- High School Diploma or GED- Must be 18 years of ageDesired- Any pharmacy experience

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COMPANY DESCRIPTION:From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!DESCRIPTION/RESPONSIBILITIES:Direct technicians in the areas of workflow, scheduling, accuracy and the dispensing process. Ensure the highest quality and accuracy in delivering patient prescriptions is maintained throughout the customer experience and interaction with the pharmacy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety,- Perform and oversee the dispensing process and associated record-keeping activities- Assist in troubleshooting and resolving customer/store complaints, including appropriate applicable documentation- Assist in managing inventory and drug file maintenance- Participate in periodic review and update of policies and procedures- Communicate with the Central Fill general manager, Central Fill pharmacy manager and system administrator regarding any operational issues, suggestions and/or repairs- Participate in the orientation and training of new pharmacists and associates- Provide leadership and direction to supervisors, leads and customer service representatives- Ensure patient information is handled in a HIPAA compliant manner- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports- May be required to obtain pharmacist licensure in additional states based on business need and regulatory requirements- Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum- Bachelor's Degree pharmacy degree, plus 2 years experience in customer service delivery or equivalent combination of education and experience- Licensed pharmacist- Proficient with Microsoft Office- Familiar with industry/technical terms and processes- Ability to organize and prioritize a variety of tasks/projects- Proven leadership experienceDesired- Store pharmacy experience

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunitiesfor growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity- Participate in and support Company initiatives and projects, including those that improve quality of care, achieve better health outcomes, focus on population health, collaborate with others to manage patients overall health and reduce cost of care for our patients- Participate in peer review, quality assurance, and staff meetings with other health practitioners as required- Ensure that a safety and quality-based healthcare environment is maintained- Ensure that the clinic remains open for all scheduled hours- Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic- Respond as directed by regional management to correct any situations noted on the customer experience survey- Manage the clinic's inventory and order supplies to maintain cost effective clinical operations- Perform quality control on instrumentation and CLIA waived testing as scheduled- Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies- Support mentor program by being a resource and a role model- Stay current with clinical best practices by attending ongoing education seminars related to retail, family practice and primary care- Provide coverage for clinics within the region as needed, and as assigned by the regional management- Control costs at the clinics to meet the budgeted profitability goals- Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs- Participate in other operational duties and responsibilities as assigned by the regional management- If a float: Travel to designated clinics within a specified geographic area- Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum- Other Master of Science in Nursing as a Family Nurse Practitioner or Bachelor's Degree as a Physician Assistant- Ability to prioritize and handle multiple projects and responsibilities- Strong computer skills- Excellent telephone, interpersonal and organizational skills- Excellent oral/written communication skills- Ability to work both independently and as part of a team- Ability to maintain a high degree of confidentialityDesired- Any previous experience in retail health, emergency health, critical care- Any experience with electronic health record charting systems- Any experience with applicable clinical procedures- Demonstrated leadership, coaching and influencing skills

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At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunitiesfor growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity- Participate in and support Company initiatives and projects, including those that improve quality of care, achieve better health outcomes, focus on population health, collaborate with others to manage patients' overall health and reduce cost of care for our patients- Participate in peer review, quality assurance, and staff meetings with other health practitioners as required- Ensure that a safety and quality-based healthcare environment is maintained- Ensure that the clinic remains open for all scheduled hours- Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic- Respond as directed by regional management to correct any situations noted on the customer experience survey- Manage the clinic's inventory and order supplies to maintain cost effective clinical operations- Perform quality control on instrumentation and CLIA waived testing as scheduled- Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies- Support mentor program by being a resource and a role model- Stay current with clinical best practices by attending ongoing education seminars related to retail, family practice and primary care- Provide coverage for clinics within the region as needed, and as assigned by the regional management- Control costs at the clinics to meet the budgeted profitability goals- Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs- Participate in other operational duties and responsibilities as assigned by the regional management- If a float: Travel to designated clinics within a specified geographic area- Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum- Other Master of Science in Nursing as a Family Nurse Practitioner or Bachelor's Degree as a Physician Assistant- 1 year of experience in healthcare- Valid driver's license- Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible- Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials- Ability to prioritize and handle multiple projects and responsibilities- Strong computer skills- Excellent telephone, interpersonal and organizational skills- Excellent oral/written communication skills- Ability to work both independently and as part of a team- Ability to maintain a high degree of confidentialityDesired- Any previous experience in retail health, emergency health, critical care- Any experience with electronic health record charting systems- Any experience with applicable clinical procedures- Demonstrated leadership, coaching and influencing skills

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At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!Position Summary:Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Potential Career Path from this position:Essential Job Functions:• Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.• Greet any customers or potential patients while in the front area or near the clinic.• Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.• Answer questions, following HIPAA guidelines while in the front area.• Utilize the Patient Care Technician PERK system.• Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.• Copy government issued identification for all patients.• Copy insurance card if the patient selects for insurance to be filed.• Escort the patient to the exam room and determine the patient's chief complaint.• Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).• Complete the registration process, placing the patient under the respective appointment book for the provider on duty.• Scanning all appropriate documents, alert the provider if they need to complete the scanning.• Collect payments and log in the EMR.• Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.• Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *• Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.• Answer phones, responds to questions, and return calls as necessary.• Participate in off site events as needed.• Participate in monthly screening events. Prepare supplies for event, registering patients, etc.• Put together weekly order for supplies for provider's approval.• Prepare packages and mail for shipping.• Travel to designated clinics within a specified geographic area.• Must be able to perform the essential functions of this position with or without reasonable accommodation.* Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.Minimum Position Qualifications:• Basic computer skills• Excellent customer service, organizational, and task-management skills• Ability to work cooperatively in a team-based environment• Ability to travel independently as needed.• Basic math skills

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation• Greet any customers or potential patients while in the front area or near the clinic• Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection• Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)• Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow• Complete the registration process, placing the patient under the respective scheduler book for the provider on duty• Verify the patient or responsible party's identity using a government-issued source• Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR• Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR• Scanning all appropriate documents or alert the provider if they need to complete the scanning• Escort the patient to the exam room and determine the patient's chief complaint• Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies• Continue to process the patients in the waiting following appropriate clinic flow• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods• Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy• Participate in and prepare for off-site events as needed• Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping• If a float: Travel to designated clinics within a specified geographic area• Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• Basic computer skills• Excellent administrative, communication, and organizational skill with high attention to detail• Basic math skills (i.e., counting, addition, and subtraction)• Ability to work cooperatively in a fast-paced, team-based environment• Excellent customer service, organizational, and task-management skillsDesired• High School Diploma or GED• Any previous experience in retail, customer service, or healthcare• Knowledge of infection control practices

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COMPANY DESCRIPTION:From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!DESCRIPTION/RESPONSIBILITIES:Direct technicians in the areas of workflow, scheduling, accuracy and the dispensing process. Ensure the highest quality and accuracy in delivering patient prescriptions is maintained throughout the customer experience and interaction with the pharmacy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety,• Perform and oversee the dispensing process and associated record-keeping activities• Assist in troubleshooting and resolving customer/store complaints, including appropriate applicable documentation• Assist in managing inventory and drug file maintenance• Participate in periodic review and update of policies and procedures• Communicate with the Central Fill general manager, Central Fill pharmacy manager and system administrator regarding any operational issues, suggestions and/or repairs• Participate in the orientation and training of new pharmacists and associates• Provide leadership and direction to supervisors, leads and customer service representatives• Ensure patient information is handled in a HIPAA compliant manner• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports• May be required to obtain pharmacist licensure in additional states based on business need and regulatory requirements• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• Bachelor's Degree pharmacy degree, plus 2 years  experience in customer service delivery or equivalent combination of education and experience• Licensed pharmacist• Proficient with Microsoft Office• Familiar with industry/technical terms and processes• Ability to organize and prioritize a variety of tasks/projects• Proven leadership experienceDesired• Store pharmacy experience

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity• Participate in peer review, quality assurance, and staff meetings with other health practitioners as required• Ensure that a safety and quality-based healthcare environment is maintained• Ensure that the clinic remains open for all scheduled hours• Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic• Respond as directed by regional management to correct any situations noted on the customer experience survey• Manage the clinic's inventory and order supplies to maintain cost effective clinical operations• Perform quality control on instrumentation and CLIA waived testing as scheduled• Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies• Support mentor program by being a resource and a role model• Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice• Provide coverage for clinics within the region as needed, and as assigned by the regional management• Control costs at the clinics to meet the budgeted profitability goals• Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs• Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic dress code• Participate in other operational duties and responsibilities as assigned by the regional management• If a float: Travel to designated clinics within a specified geographic area• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:MINIMUM • Master of Science in Nursing as a Family Nurse Practitioner or Bachelor’s Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)• 1 year of experience in healthcare• Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials• Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible • Valid driver's license• Ability to prioritize and handle multiple projects and responsibilities• Ability to maintain a high degree of confidentiality• Excellent telephone, interpersonal and organizational skills• Strong computer skills• Excellent oral/written communication skills• Ability to work both independently and as part of a teamDESIRED• Any experience with applicable clinical procedures• Any experience with electronic health record charting systems• Any previous experience in retail health, emergency health, critical care• Demonstrated leadership, coaching and influencing skills

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity• Participate in peer review, quality assurance, and staff meetings with other health practitioners as required• Ensure that a safety and quality-based healthcare environment is maintained• Ensure that the clinic remains open for all scheduled hours• Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic• Respond as directed by regional management to correct any situations noted on the customer experience survey• Manage the clinic's inventory and order supplies to maintain cost effective clinical operations• Perform quality control on instrumentation and CLIA waived testing as scheduled• Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies• Support mentor program by being a resource and a role model• Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice• Provide coverage for clinics within the region as needed, and as assigned by the regional management• Control costs at the clinics to meet the budgeted profitability goals• Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs• Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic dress code• Participate in other operational duties and responsibilities as assigned by the regional management• If a float: Travel to designated clinics within a specified geographic area• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:MINIMUM • Master of Science in Nursing as a Family Nurse Practitioner or Bachelor’s Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)• 1 year of experience in healthcare• Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials• Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible • Valid driver's license• Ability to prioritize and handle multiple projects and responsibilities• Ability to maintain a high degree of confidentiality• Excellent telephone, interpersonal and organizational skills• Strong computer skills• Excellent oral/written communication skills• Ability to work both independently and as part of a teamDESIRED• Any experience with applicable clinical procedures• Any experience with electronic health record charting systems• Any previous experience in retail health, emergency health, critical care• Demonstrated leadership, coaching and influencing skills

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Position Summary:Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, position is responsible for maximize patient flow through the clinic while providing an excellent patient experience. Responsible for performing all the appropriate clinical and administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.• Assist in maintaining a "365 day survey-ready" environment as required for maintaining Joint Commission Accreditation.• Collect patient's health information and medical history• Relay information between patients and providers• Conduct biometric screenings• Administer flu and pneumonia immunizations prescribed by the Provider• Assist the provider within specified protocols for obtaining specimens, e.g., strep, influenza, mono, urinalysis.• Escort the patient to the exam room and determine the patient's chief complaint.• Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).• Greet any customers or potential patients while in the front area or near the clinic.• Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.• Answer questions, following HIPAA guidelines while in the front area.• Utilize the PERK system.• Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.• Copy insurance card if the patient selects for insurance to be filed.• Complete the registration process, placing the patient under the respective appointment book for the provider on duty.• Scanning all appropriate documents, alert the provider if they need to complete the scanning.• Collect payments and log in the EMR.• Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history.• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.• Answer phones, responds to questions, and return calls as necessary.• Participate in off site events as needed.• Participate in monthly screening events. Prepare supplies for event, registering patients, etc.• Put together weekly order for supplies for provider's approval.• Prepare packages and mail for shipping.• Travel to designated clinics within a specified geographic area.• Must be able to perform the essential functions of this position with or without reasonable accommodation.REQUIRED SKILLS:• Current and valid LPN or LVN license• Basic computer skills• Excellent customer service, organizational, and task-management skills• Ability to work cooperatively in a team-based environment• Ability to travel independently as needed.• Basic math skills

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity• Participate in peer review, quality assurance, and staff meetings with other health practitioners as required• Ensure that a safety and quality-based healthcare environment is maintained• Ensure that the clinic remains open for all scheduled hours• Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic• Respond as directed by regional management to correct any situations noted on the customer experience survey• Manage the clinic's inventory and order supplies to maintain cost effective clinical operations• Perform quality control on instrumentation and CLIA waived testing as scheduled• Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies• Support mentor program by being a resource and a role model• Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice• Provide coverage for clinics within the region as needed, and as assigned by the regional management• Control costs at the clinics to meet the budgeted profitability goals• Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs• Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic dress code• Participate in other operational duties and responsibilities as assigned by the regional management• If a float: Travel to designated clinics within a specified geographic area• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:MINIMUM • Master of Science in Nursing as a Family Nurse Practitioner or Bachelor’s Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)• 1 year of experience in healthcare• Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials• Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible •  Valid driver's license• Ability to prioritize and handle multiple projects and responsibilities• Ability to maintain a high degree of confidentiality• Excellent telephone, interpersonal and organizational skills• Strong computer skills• Excellent oral/written communication skills• Ability to work both independently and as part of a teamDESIRED• Any experience with applicable clinical procedures• Any experience with electronic health record charting systems• Any previous experience in retail health, emergency health, critical care• Demonstrated leadership, coaching and influencing skills 

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COMPANY DESCRIPTION:From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!DESCRIPTION/RESPONSIBILITIES:Provide complete maintenance service to the facility and all assigned equipment in a timely, safe and quality conscious manner, and as economically as possible, in an effort to deliver the best service possible. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Ensure all facility equipment is in good working order to reduce and eliminate downtime• Evaluate and troubleshoot potential issues with equipment and provide appropriate maintenance service• Conduct plumbing and maintenance service on conveyor controls, pneumatics, and other equipment• Conduct preventative maintenance inspections on equipment• Ensure work processes conform to OSHA and other company safety regulations• Maintain an accurate and organized inventory of parts• Prepare and maintain accurate records in a timely manner• Perform routine facility repair and cleaning as needed• Communicate with associates, supervisors and managers to solicit information regarding issues with equipment on a daily basis• Be on-call to provide service to the facility after normal business hours and on weekends as needed• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• Other Experience in Equipment Maintenance• Excellent oral/written communication skills• Computer operation skills• High level of electrical/mechanical skills• Must possess a valid driver's license• Must be 18 years of age or olderDesired• High School Diploma or GED• Associate Degree in electronics or equivalence in experience• Any experience with plumbing• Any experience with pneumatics• Any experience with conveyor controls• Any experience maintaining equipment in a production facility• 5+ years of experience in maintenance 

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COMPANY DESCRIPTION:From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!DESCRIPTION/RESPONSIBILITIES:Provide complete maintenance service to the facility and all assigned equipment in a timely, safe and quality conscious manner, and as economically as possible, in an effort to deliver the best service possible. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Ensure all facility equipment is in good working order to reduce and eliminate downtime• Evaluate and troubleshoot potential issues with equipment and provide appropriate maintenance service• Conduct plumbing and maintenance service on conveyor controls, pneumatics, and other equipment• Conduct preventative maintenance inspections on equipment• Ensure work processes conform to OSHA and other company safety regulations• Maintain an accurate and organized inventory of parts• Prepare and maintain accurate records in a timely manner• Perform routine facility repair and cleaning as needed• Communicate with associates, supervisors and managers to solicit information regarding issues with equipment on a daily basis• Be on-call to provide service to the facility after normal business hours and on weekends as needed• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• Other Experience in Equipment Maintenance• Excellent oral/written communication skills• Computer operation skills• High level of electrical/mechanical skills• Must possess a valid driver's license• Must be 18 years of age or olderDesired• High School Diploma or GED• Associate Degree in electronics or equivalence in experience• Any experience with plumbing• Any experience with pneumatics• Any experience with conveyor controls• Any experience maintaining equipment in a production facility• 5+ years of experience in maintenance

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COMPANY DESCRIPTION:From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!DESCRIPTION/RESPONSIBILITIES:Complete the filling of prescriptions in the High-Volume Pharmacy fulfillment center. This includes manual entry, repetitive picking, operating automated sorting and counting equipment, and verification. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Complete automation canister product replenishments• Unpack and sort incoming deliveries of product• Prepare totes and sort orders for store delivery• Pack individual orders for shipment• Prepare orders for pharmacist review using manual and automated processes• Perform tasks associated with General Production• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same• Maintain a current national and/or state registration, certification, or license depending on state requirements• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• High School Diploma or GED• Nationally Certified Pharmacy Technician• Must be 18 years of age• Ability to work in a fast-paced environment• Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Technician• Ability to handle highly confidential informationDesired• Any Pharmacy experience

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DESCRIPTION/RESPONSIBILITIES:Provide support in the filling of prescriptions at Central Fill. This includes processing deliveries, packing, sorting and scanning orders and preparing orders for store delivery. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Pack and sort prescription orders• Prepare totes for store delivery• Unpack and sort incoming deliveries of product• Perform Replenishment as needed• Stock and store medications and other pharmacy-related items• Assist with training and the continuing education of pharmacy clerks, including HIPAA privacy training for all associates who handle or access protected health information• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• Perform tasks associated with general production• Must be 18 years of age• Possess high school diploma or equivalent• Work in a fast-paced environment, be a team playerDesired• Pharmacy experience• Previous retail experience

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity• Participate in peer review, quality assurance, and staff meetings with other health practitioners as required• Ensure that a safety and quality-based healthcare environment is maintained• Ensure that the clinic remains open for all scheduled hours• Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic• Respond as directed by regional management to correct any situations noted on the customer experience survey• Manage the clinic's inventory and order supplies to maintain cost effective clinical operations• Perform quality control on instrumentation and CLIA waived testing as scheduled• Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies• Support mentor program by being a resource and a role model• Keep clinical knowledge current by attending ongoing education seminars related to retail and family practice• Provide coverage for clinics within the region as needed, and as assigned by the regional management• Control costs at the clinics to meet the budgeted profitability goals• Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs• Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic dress code• Participate in other operational duties and responsibilities as assigned by the regional management• If a float: Travel to designated clinics within a specified geographic area• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:MINIMUM • Master of Science in Nursing as a Family Nurse Practitioner or Bachelor’s Degree as a Physician Assistant (PAs in OH must have completed 500 hours of post-graduate physician-supervised experience)• 1 year of experience in healthcare• Active license, American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) certification and all necessary state credentials• Board certified family nurse practitioner (FNP-C); or physician assistant (PA-C), where eligible •  Valid driver's license• Ability to prioritize and handle multiple projects and responsibilities• Ability to maintain a high degree of confidentiality• Excellent telephone, interpersonal and organizational skills• Strong computer skills• Excellent oral/written communication skills• Ability to work both independently and as part of a teamDESIRED• Any experience with applicable clinical procedures• Any experience with electronic health record charting systems• Any previous experience in retail health, emergency health, critical care• Demonstrated leadership, coaching and influencing skills

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COMPANY DESCRIPTION:At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That’s why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you’re looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development– we have you covered. We are always looking for extraordinary talent to join our growing team!DESCRIPTION/RESPONSIBILITIES:Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation• Greet any customers or potential patients while in the front area or near the clinic• Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection• Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)• Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow• Complete the registration process, placing the patient under the respective scheduler book for the provider on duty• Verify the patient or responsible party's identity using a government-issued source• Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR• Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR• Scanning all appropriate documents or alert the provider if they need to complete the scanning• Escort the patient to the exam room and determine the patient's chief complaint• Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies• Continue to process the patients in the waiting following appropriate clinic flow• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods• Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy• Participate in and prepare for off-site events as needed• Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping• If a float: Travel to designated clinics within a specified geographic area• Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• High School Diploma or GED • Basic computer skills • Excellent administrative, communication, and organizational skill with high attention to detail• Basic math skills (i.e., counting, addition, and subtraction)• Ability to work cooperatively in a fast-paced, team-based environment• Excellent customer service, organizational, and task-management skillsDesired• Any previous experience in retail, customer service, or healthcare• Knowledge of infection control practices

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Answer patient inquiries through telephone calls and/or e-mail, problem-solve with patients and enter data into Pharmacy applications and vendor platforms. Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area. Provide support for patient escalation and serve as a mentor for the Patient Services Technician role. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.• Address patient inquiries received directly through Kroger Health Connect telephone number.• Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care.• Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards• Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with company and patient policies.• Resolve and manage difficult customer situations in a professional manner• Achieve and maintain productivity levels consistent with contact center standards• Serve as a liaison between Kroger Health & Wellness and the patient• Problem-solve with a goal of first contact resolution• Follow-up on patient inquires within departmental guidelines.• Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care• Assist with the training and development of Kroger Health Connect team members• Provide feedback and assistance with new program development• Perform select advanced level functions under the direction of a Patient Service Specialist• Serve as a backup Patient Service Specialist and assist with the Resource line as needed• Maintain contact with store personnel as needed• Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule• Must be able to perform the essential job functions of this position with or without reasonable accommodationREQUIRED SKILLS:Minimum• High School Diploma or GED • Ability to type 35-40 words per minute • State Registered/Licensed Technician or Nationally Certified Technician• Ability to pass FBI/BCI background check• Ability to maintain composure during stressful situations• Strong attention to detail• Ability to work both independently and as a team• Ability to organize and prioritize a variety of tasks/projects• Strong written and oral communication skills with the ability to effectively communicate with customers• Intermediate Microsoft Office skills• Contact Center Experience• Proven customer service backgroundDesired• Retail experience• Pharmacy experience• Call Center experience

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